# Cannot get the Sequencer Tool running? **URL:** \ **Category:** Forum\ **Tags:** Former-Crossvision-Products, Service-Orchestrator\ **Created:** [November 15, 2003, 6:10pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514 "2003-11-15T18:10:00Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![KooKie](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@KooKie](https://techcommunity.softwareag.com/u/KooKie)\ **Post date:** [November 15, 2003, 6:10pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/1 "2003-11-15T18:10:00Z")
Hi, I installed the Mediator 7.2.1, and the installation seems fine. Able to get the host manager running, and able to run all the sample applications found in [http://localhost:8080/mediator](http://localhost:8080/mediator) . But when I try to run the sequencer tool, it gave an error as below ============================================ D:\Program Files\Software AG\EntireX XML Mediator 7.2.1\host\bin\>echo off … set ORCHESTRATOR\_ROOT to c:/Sag/Orchestrator … set ENTIREX\_WAITTIME to 60S checking for XBD\_JAVA\_HOME … using java from “D:\j2eesdk1.4\_beta2\jdk\bin\java” XBD\_JAVA\_HOME … D:\j2eesdk1.4\_beta2\jdk JAVA\_HOME … D:\j2eesdk1.4\_beta2\jdk RUN\_JAVA … “D:\j2eesdk1.4\_beta2\jdk\bin\java” … Environment variables are set Exception in thread “main” java.lang.NoClassDefFoundError: Files\Software ERROR: Failed to Start the Mediator Sequencer Tool… Press any key to continue . . . =============================================== May I know wats the problem?? ---
**Author:** ![Mike\_Bernat](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Mike\_Bernat](https://techcommunity.softwareag.com/u/Mike_Bernat)\ **Post date:** [November 17, 2003, 6:52pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/2 "2003-11-17T18:52:26Z")
Hi, Most likely your web server is Tomcat and you its installation path includes spaces, e.g. “C:\Program Files.…”. This is a known problem with some version of Tomcat. If this does not help, please post the settings of your “XBD\_” environment variables. Best regards, Mike ---
**Author:** ![KooKie](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@KooKie](https://techcommunity.softwareag.com/u/KooKie)\ **Post date:** [November 18, 2003, 6:40pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/3 "2003-11-18T18:40:43Z")
Yep, my web server is tomcat 4.1.27. Here are the environment variables XBD\_HOST : D:\Program Files\Software AG\EntireX XML Mediator 7.2.1\host XBD\_JAVA\_HOME : D:\j2eesdk1.4\_beta2\jdk XBD\_WEB: [//localhost:8080/mediator](https://localhost:8080/mediator) But the strange thing is that the host manager can run and I can run all the sample applications which also uses Tomcat. ---
**Author:** ![Mike\_Bernat](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Mike\_Bernat](https://techcommunity.softwareag.com/u/Mike_Bernat)\ **Post date:** [November 19, 2003, 6:11pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/4 "2003-11-19T18:11:34Z")
Hi KooKie, What is the install path for your Tomcat? If that path contains spaces, try moving it to a path without spaces. Best regards, Mike ---
**Author:** ![KooKie](https://avatars.discourse-cdn.com/v4/letter/k/35a633/32.png) [@KooKie](https://techcommunity.softwareag.com/u/KooKie)\ **Post date:** [November 23, 2003, 9:09pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/5 "2003-11-23T21:09:45Z")
Tried using D:\Tomcat4118 as the directory, but still encounter the same problem. After much debugging, finally found the solution. It’s actually due to the path of the mediator installation. I install it under D:\Software AG\EntireX XML Mediator 7.2.1\ and this causes the problem!!! I uninstall mediator, and reinstall it using the default installation path of C:\Program Files\Software AG\EntireX XML Mediator 7.2.1, now then the sequencer works… Guess you guys can help look into it, whether u can recreate this sequencer problem if install under a non-default path. ---
**Author:** ![Mike\_Bernat](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@Mike\_Bernat](https://techcommunity.softwareag.com/u/Mike_Bernat)\ **Post date:** [November 24, 2003, 7:01pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/6 "2003-11-24T19:01:05Z")
Hi KooKie, Thanks for the information. We will look into it. Best regards, Mike ---
**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\ **Post date:** [April 2, 2021, 2:39pm UTC](https://techcommunity.softwareag.com/t/cannot-get-the-sequencer-tool-running/58514/7 "2021-04-02T14:39:18Z")