# Failed installation on Windows XP

**URL:** <https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164>\
**Category:** Forum\
**Tags:** Adabas-Natural, Natural, Natural-on-Linux, Natural-Installation-and-Setup-on-Open-Systems, Natural-on-Windows-Unix\
**Created:** [February 7, 2011, 3:30am UTC](https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164 "2011-02-07T03:30:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JimQ](https://avatars.discourse-cdn.com/v4/letter/j/a4c791/32.png) [@JimQ](https://techcommunity.softwareag.com/u/JimQ)\
**Post date:** [February 7, 2011, 3:30am UTC](https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164/1 "2011-02-07T03:30:55Z")

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Trying to install Natural\_Community\_Edition\_v6390 on Windows XP V2002 Service Pack 3. I use the Set\_up option, then select Natural from the Software AG installation window. After a few dialog boxes appear, I get an error message that says Set\_Up as stopped because some files are waiting to be removed or rename at the next re-boot. It says re-boot and then run Set\_Up again. I have done that several times… but receive the same message eah time. I have tried running the Setup in Windows 2000 Compatibility mode but get the same result. Any ideas???  
Thanks, Jim

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**Author:** ![Finn\_the\_Dane1](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/finn_the_dane1/32/132_2.png) [@Finn\_the\_Dane1](https://techcommunity.softwareag.com/u/Finn_the_Dane1)\
**Post date:** [February 7, 2011, 1:37pm UTC](https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164/2 "2011-02-07T13:37:43Z")

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Hi JimQ

The installer is a bit finnicky about leftovers from previous installations.

There is an entry in the registry:  
HKEY\_LOCAL\_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

- that contains files that should be renamed/deleted at reboot.  
Typically after installation of some software…

I have experienced once that a printer driver got “stuck” because it tried to rename into an existing file. So I had to manually delete either the file itself or a bit simpler the registry entry.  
Finn

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**Author:** ![Steve\_Robinson](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/steve_robinson/32/107_2.png) [@Steve\_Robinson](https://techcommunity.softwareag.com/u/Steve_Robinson)\
**Post date:** [February 7, 2011, 11:06pm UTC](https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164/3 "2011-02-07T23:06:03Z")

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I am not certain, but I believe that Natural requires Windows XP Pro.

Yes, I know the error message does not pertain to this, but it is worth checking so you do not waste a lot of time.

steve

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 2:59pm UTC](https://techcommunity.softwareag.com/t/failed-installation-on-windows-xp/96164/4 "2021-04-02T14:59:45Z")

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