# Installing NaturalOne 9.1.1 Update manager **URL:** \ **Category:** Forum\ **Tags:** Adabas-Natural, Natural, NaturalONE, NaturalONE-Full-Edition\ **Created:** [March 7, 2020, 9:28am UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511 "2020-03-07T09:28:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Javier\_Gonzalez2](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/javier_gonzalez2/32/6988_2.png) [@Javier\_Gonzalez2](https://techcommunity.softwareag.com/u/Javier_Gonzalez2)\ **Post date:** [March 7, 2020, 9:28am UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/1 "2020-03-07T09:28:02Z")
Hello. I am unable to go to next page. It seems everything is ok and Autodetect does not work. Please, help. ![2020-03-07 09.02.53-.jpg](https://global.discourse-cdn.com/techcommunity/original/2X/f/fa1b75bb09ef422cf84834ff97666287300f03c5.jpeg) ---
**Author:** ![Holger\_von\_Thomsen](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/holger_von_thomsen/32/178_2.png) [@Holger\_von\_Thomsen](https://techcommunity.softwareag.com/u/Holger_von_Thomsen)\ **Post date:** [March 9, 2020, 11:47am UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/2 "2020-03-09T11:47:23Z")
Hi Javier, what is the error message when trying to continue? To which host is the IP-Adress referring? Hopefully this is one of your Proxy-Hosts, this can be cross checked with the Internet options from Internet Explorer. Autodetect will only work when your proxies are configured via WPAD protocol, but not when using a pac file or explicit proxy host. Regards, Holger ---
**Author:** ![Javier\_Gonzalez2](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/javier_gonzalez2/32/6988_2.png) [@Javier\_Gonzalez2](https://techcommunity.softwareag.com/u/Javier_Gonzalez2)\ **Post date:** [March 9, 2020, 7:42pm UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/3 "2020-03-09T19:42:46Z")
Thank you, Holger. The message is showed at bottom image: ‘The update manager cannot connect to the Update Manager server…’ I am referring to host IP-Address. No next page clicking on ‘NEXT PAGE’ button. Regards, Javier ---
**Author:** ![Holger\_von\_Thomsen](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/holger_von_thomsen/32/178_2.png) [@Holger\_von\_Thomsen](https://techcommunity.softwareag.com/u/Holger_von_Thomsen)\ **Post date:** [March 9, 2020, 8:00pm UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/4 "2020-03-09T20:00:29Z")
Hi Javier, can you provide the exact Update Manager Version (can be found on “About”-Link in the upper right)? Additionally you can take a look at the UpdateManager/logs directory of you installation if there is more information why the UpdateServer cannot be found. For UpdateManager 11 (used by wM 10.x and newer) I am currently struggling with a UnknownHostException for [sdc.softwareag.com](http://sdc.softwareag.com). I have tried several of our companies proxies but none of them allows me to connect to [sdc.softwareag.com](http://sdc.softwareag.com) currently. This has worked some weeks ago, where is was able to install and update SUM 11 itself, but now it is no longer possible while I try to download the product fixes for wM 10.5 to prepare our next migration from wM 9.12 to wM 10.5. [empower.softwareag.com](http://empower.softwareag.com) can be reached, but not [sdc.softwareag.com](http://sdc.softwareag.com). Downloading the Installer from Empower Download section works, but this is only the first part. Regards, Holger ---
**Author:** ![Javier\_Gonzalez2](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/javier_gonzalez2/32/6988_2.png) [@Javier\_Gonzalez2](https://techcommunity.softwareag.com/u/Javier_Gonzalez2)\ **Post date:** [March 17, 2020, 5:39pm UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/5 "2020-03-17T17:39:13Z")
Thank you, Holger. The exact version code → v 10.1.0.0.103 (about link) File name exec → UpdateManagerInstaller20190416.exe Message error → the proxy http://…:8080 is set, but did not allow the update manager to connect to the update manager server. Change proxy settings or use autodetect proxy. ---
**Author:** ![Holger\_von\_Thomsen](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/holger_von_thomsen/32/178_2.png) [@Holger\_von\_Thomsen](https://techcommunity.softwareag.com/u/Holger_von_Thomsen)\ **Post date:** [March 18, 2020, 11:39am UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/6 "2020-03-18T11:39:51Z")
Hi Javier, please make sure that [sdc.softwareag.com](http://sdc.softwareag.com), [empower.softwareag.com](http://empower.softwareag.com) and [empowersdc.softwareag.com](http://empowersdc.softwareag.com) are on the whitelist of the proxy server. Regards, Holger ---
**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\ **Post date:** [April 2, 2021, 3:44pm UTC](https://techcommunity.softwareag.com/t/installing-naturalone-9-1-1-update-manager/207511/7 "2021-04-02T15:44:20Z")