# IS Service is not able to get input from MFT source file

**URL:** <https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300>\
**Category:** Forum\
**Tags:** Managed-File-Transfer\
**Created:** [August 1, 2021, 5:02pm UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300 "2021-08-01T17:02:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Sandeep\_Deepala](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/sandeep_deepala/32/32166_2.png) [@Sandeep\_Deepala](https://techcommunity.softwareag.com/u/Sandeep_Deepala)\
**Post date:** [August 1, 2021, 5:02pm UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/1 "2021-08-01T17:02:59Z")

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I have created a monitor folder action, which picks the file from source dir and invokes iS service.  
folder action is being completed successfully but service is not getting stream as input.  
also tried passing input parameter as xmldata in the service.

Can you help where Iam going wrong

 ![image](https://global.discourse-cdn.com/techcommunity/original/3X/8/4/84689659c52fdc5ff3ef80fc5c9d8b7686547107.png)

![image](https://global.discourse-cdn.com/techcommunity/original/3X/0/b/0bf27f67b48c4f1ce176e564d6a2380177c679c8.png)

 ![image](https://global.discourse-cdn.com/techcommunity/original/3X/c/0/c0d449d48343f72c42501558d5c83c0463eacf21.png)

Input file xml:

\<?xml version="1.0" encoding="UTF-8"?\>

> ****
>
> Everyday Italian Giada De Laurentiis 2005 30.00 Harry Potter J K. Rowling 2005 29.99 XQuery Kick Start James McGovern Per Bothner Kurt Cagle James Linn Vaidyanathan Nagarajan 2003 49.99 Learning XML Erik T. Ray 2003 39.95

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**Author:** ![Venkata\_Kasi\_Viswanath\_Mugada1](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/venkata_kasi_viswanath_mugada1/32/16994_2.png) [@Venkata\_Kasi\_Viswanath\_Mugada1](https://techcommunity.softwareag.com/u/Venkata_Kasi_Viswanath_Mugada1)\
**Post date:** [August 1, 2021, 6:17pm UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/2 "2021-08-01T18:17:45Z")

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Change your input variable name -

 ![IMG_20210801_203037](https://global.discourse-cdn.com/techcommunity/original/3X/2/d/2d5e3b6d9f711e65e37a3e0bde4959ec56d1ad04.jpeg)

KM

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<div class="post-metadata">

**Author:** ![Sandeep\_Deepala](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/sandeep_deepala/32/32166_2.png) [@Sandeep\_Deepala](https://techcommunity.softwareag.com/u/Sandeep_Deepala)\
**Post date:** [August 1, 2021, 7:28pm UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/3 "2021-08-01T19:28:02Z")

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![image](https://global.discourse-cdn.com/techcommunity/original/3X/e/1/e176ce821941c6a1927690158ce550fb17f446e0.png)

![image](https://global.discourse-cdn.com/techcommunity/original/3X/2/6/26b4be035a59a2b3a624863ea9a27abc390e4455.png)

Tried with above inputs, didnt work. Receiving only filePath.

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<div class="post-metadata">

**Author:** ![Venkata\_Kasi\_Viswanath\_Mugada1](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/venkata_kasi_viswanath_mugada1/32/16994_2.png) [@Venkata\_Kasi\_Viswanath\_Mugada1](https://techcommunity.softwareag.com/u/Venkata_Kasi_Viswanath_Mugada1)\
**Post date:** [August 1, 2021, 7:58pm UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/4 "2021-08-01T19:58:25Z")

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Try these -

- Does the Execute ACL on the service allow the user which is calling the service?
- Try setting the Execute ACL as Anonymous/Everyone
- Load it as bytes to see if that works
- Enable save pipeline in service properties via Designer and see what variable names pop up when you restore it (been a few years, so I can’t remember if atleast the object **name** appears when you restore).
- Check if you have used the right license file
- Any additional info in the logs after you increase logging level?

Provide the wM version and fix levels; I’ll check further in the morning.

KM

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<div class="post-metadata">

**Author:** ![Sandeep\_Deepala](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/sandeep_deepala/32/32166_2.png) [@Sandeep\_Deepala](https://techcommunity.softwareag.com/u/Sandeep_Deepala)\
**Post date:** [August 2, 2021, 2:34am UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/5 "2021-08-02T02:34:51Z")

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fileBytes worked …,Thank you

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [October 31, 2021, 2:35am UTC](https://techcommunity.softwareag.com/t/is-service-is-not-able-to-get-input-from-mft-source-file/243300/6 "2021-10-31T02:35:07Z")

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