# Natural Web Interface - Natural library logon denied

**URL:** <https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553>\
**Category:** Forum\
**Tags:** Adabas-Natural, Natural, Natural-Web-and-XML-Technology\
**Created:** [February 8, 2006, 4:58am UTC](https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553 "2006-02-08T04:58:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LaJuan](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LaJuan](https://techcommunity.softwareag.com/u/LaJuan)\
**Post date:** [February 8, 2006, 4:58am UTC](https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553/1 "2006-02-08T04:58:49Z")

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I’m getting an error when attempting to access my URL’s with nwwcgi.exe.

We have APACHE2 running on a WIN2K machine and nwwcgi.exe is located inside the cgi-bin. My broker, RPC server, and Natural sub programs are on the mainframe.

Our DBA’s setup the proper steplibs according to the readme documentation found in SYSWEB. I confirmed that nwwcgi.exe is reading the ini file and experimented with settings to throw different errors. I checked the output of my RPC server running in BATCH and I still can’t resolve why a NAT1696 error is generated regardless of the URL.

Example URL’s tested:  
[http://159.145.233.71/cgi-bin/nwwcgi.exe/etxprog/nwi00001](http://159.145.233.71/cgi-bin/nwwcgi.exe/etxprog/nwi00001)  
[http://159.145.233.71/cgi-bin/nwwcgi.exe/SYSWEB/NAT-DOCU](http://159.145.233.71/cgi-bin/nwwcgi.exe/SYSWEB/NAT-DOCU)

Sample Error:  
The following error has been logged in the error log file:  
/cgi-bin/nwwcgi.exe: processing of subprogram NAT-DOCU  
at library SYSWEB failed.  
reason: NWW0011 ERX error 10141696 occurred.

Severity = Error  
Message:  
NATURAL RPC Server Error 1696 occurred. Lib=SYSWEB  
Pgm=  
(NATURAL Error Info: Program=NATSRVDX  
Error=1696  
Line=4185  
Status=U  
Level=01).

Any thoughts on what I might have overlooked?

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [February 8, 2006, 6:47am UTC](https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553/2 "2006-02-08T06:47:23Z")

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First of all I’d turn on a RPC Server Trace (Trace-level=3) to see what’s really going on on the server side, this will also show the subcode to NAT1696.

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**Author:** ![LaJuan](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@LaJuan](https://techcommunity.softwareag.com/u/LaJuan)\
**Post date:** [February 8, 2006, 11:19am UTC](https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553/3 "2006-02-08T11:19:02Z")

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Thank you. I traced the problem back to the configuration ini file on the web server. Our shop uses EntireX Security and it appears that I just needed to add the second user id and password to the config ini.

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 2:40pm UTC](https://techcommunity.softwareag.com/t/natural-web-interface-natural-library-logon-denied/60553/4 "2021-04-02T14:40:27Z")

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