# NATUSER variable does not exist **URL:** \ **Category:** Forum\ **Tags:** Adabas-Natural, Natural, Natural-on-Linux, Natural-Installation-and-Setup-on-Open-Systems, Natural-on-Windows-Unix\ **Created:** [March 12, 2008, 10:08pm UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370 "2008-03-12T22:08:07Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Osman\_Sanchez](https://avatars.discourse-cdn.com/v4/letter/o/ac8455/32.png) [@Osman\_Sanchez](https://techcommunity.softwareag.com/u/Osman_Sanchez)\ **Post date:** [March 12, 2008, 10:08pm UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/1 "2008-03-12T22:08:07Z")
Hello, I would like to know if someone of you could tell me about the NATUSER environment variable that must be created after Natural installations. The thing is that environment variable was not created after that. Does NATUSER environment variable an mandatory variable? Why does NATUSER was not created after Natural installation?. The above mentioned event is happening on the Windows platform. Thanks in advanced ---
**Author:** ![Douglas\_Kelly](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/douglas_kelly/32/102_2.png) [@Douglas\_Kelly](https://techcommunity.softwareag.com/u/Douglas_Kelly)\ **Post date:** [March 13, 2008, 1:17am UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/2 "2008-03-13T01:17:42Z")
Sounds like you need to open a support request - support should be able to help you resolve the problem. To report the problem, you should have a description of the environment, steps taken and any error messages encountered. ---
**Author:** ![Osman\_Sanchez](https://avatars.discourse-cdn.com/v4/letter/o/ac8455/32.png) [@Osman\_Sanchez](https://techcommunity.softwareag.com/u/Osman_Sanchez)\ **Post date:** [March 13, 2008, 4:42am UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/3 "2008-03-13T04:42:11Z")
Hi Douglas, Sorry I made a mistake, the problem with the NATUSER environment variable was reported after the customer installed the Natural V611 and when he tried to start the first one session. The Natural session require the tnmlib.dll file and that file does not exist into any Natural’s folders. I already searched into the ServLine 24 and no results was got it. Have you ever heard the tnmlib.dll file before? Regards ---
**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\ **Post date:** [March 13, 2008, 5:59am UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/4 "2008-03-13T05:59:48Z")
I have never seen a file like that (tnmlib.dll). Exactly how do you get that error/message. Is “tnm” one of your users initials perhaps? ---
**Author:** ![Osman\_Sanchez](https://avatars.discourse-cdn.com/v4/letter/o/ac8455/32.png) [@Osman\_Sanchez](https://techcommunity.softwareag.com/u/Osman_Sanchez)\ **Post date:** [March 13, 2008, 7:32pm UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/5 "2008-03-13T19:32:14Z")
Hi Garry, I’m afraid the tnmlib.dll file belongs to a third party software called Chaman. I think so tnmlib.dll file not belongs to Natural for Windows. I will try to clarify that situation. Regards ---
**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\ **Post date:** [April 2, 2021, 2:49pm UTC](https://techcommunity.softwareag.com/t/natuser-variable-does-not-exist/76370/6 "2021-04-02T14:49:15Z")