# Plug-in Manager missing

**URL:** <https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710>\
**Category:** Forum\
**Tags:** Adabas-Natural, Natural, Natural-on-Linux, Natural-Installation-and-Setup-on-Open-Systems, Natural-on-Windows-Unix\
**Created:** [October 4, 2019, 6:00pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710 "2019-10-04T18:00:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ralph\_Zbrog](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/ralph_zbrog/32/78_2.png) [@Ralph\_Zbrog](https://techcommunity.softwareag.com/u/Ralph_Zbrog)\
**Post date:** [October 4, 2019, 6:00pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710/1 "2019-10-04T18:00:31Z")

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Natural 9.1.1 HF004 running on Windows 10.

“Plug-in Manager” no longer appears on the Configuration Tools sub-menu. Is there a way to restore the entry without un-installing & re-installing Natural?

Unregistering and re-registering the default plug-ins, followed by a system restart, did not resolve the issue.

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**Author:** ![Chad\_Scott](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@Chad\_Scott](https://techcommunity.softwareag.com/u/Chad_Scott)\
**Post date:** [October 7, 2019, 6:47pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710/2 "2019-10-07T18:47:18Z")

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Hi Ralph,

Did you try using the “Update Manager” to apply more current fixes? I’m not sure about HF004, but my install of v9.1.1 HF006 does include the Plug-in Manager.

Thanks,  
Chad.

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**Author:** ![Chad\_Scott](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@Chad\_Scott](https://techcommunity.softwareag.com/u/Chad_Scott)\
**Post date:** [October 7, 2019, 6:56pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710/3 "2019-10-07T18:56:16Z")

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and of course after I sent that first message I remembered this:

Description:  
The Plug-in Manager tool is missing on any machine installed with Windows 10 1803 build. Reverting back to Windows 10 1709 build reestablishes the Plug-in Manager.  
Resolution:  
The installation log file and sysplman\_add.reg.txt doesn’t show any problems with the registry keys.

So the recommendation is to do the following workaround:

1. Terminate all running Natural sessions.

2. Open a command prompt by starting “C:\Windows\SysWOW64\cmd.exe” with “Run As Administrator”.

(Note 1: It is necessary to start cmd.exe from SysWOW64, because we need a 32bit command prompt.) (Note 2: It is necessary to start it with “Run As Administrator” to allow the change of registry keys.)

1. Execute the following command in the Command prompt:  
regedit /s “C:\Program Files (x86)\Common Files\Software AG\Natural\V1\fnat\SYSPLMAN\RES\sysplman\_del.reg”

2. Execute the following command in the Command prompt:  
regedit /s “C:\Program Files (x86)\Common Files\Software AG\Natural\V1\fnat\SYSPLMAN\RES\sysplman\_add.reg”

3. Start Natural again.

With these steps the Plugin Manager should be visible.

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<div class="post-metadata">

**Author:** ![Ralph\_Zbrog](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/ralph_zbrog/32/78_2.png) [@Ralph\_Zbrog](https://techcommunity.softwareag.com/u/Ralph_Zbrog)\
**Post date:** [October 7, 2019, 7:19pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710/4 "2019-10-07T19:19:08Z")

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Thanks, Chad.

Months ago we installed Natural on two dozen laptops. This is our first issue with 9.1.1.4. My machine has Win10 build 1802, so I presume that the others have the same (from the same image). As part of the installation we added two homegrown plug-ins, so someone would have noticed if Plug-in Manger was missing at the outset.

My “unregistering and re-registering the default plug-ins” was intended to do what you recommend, but it applies regedit to all 17 SAG-supplied plug-ins, not just Plug-in Manager.

Perhaps I didn’t “run as administrator.” I’ll try the registration process again.

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 3:43pm UTC](https://techcommunity.softwareag.com/t/plug-in-manager-missing/205710/5 "2021-04-02T15:43:37Z")

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