# Problems installing Entirex 7.2.1 - Windows xp hangs on rebo

**URL:** <https://techcommunity.softwareag.com/t/problems-installing-entirex-7-2-1-windows-xp-hangs-on-rebo/59795>\
**Category:** Forum\
**Tags:** Mainframe-Integration, EntireX\
**Created:** [February 15, 2007, 2:23am UTC](https://techcommunity.softwareag.com/t/problems-installing-entirex-7-2-1-windows-xp-hangs-on-rebo/59795 "2007-02-15T02:23:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Allen](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@Allen](https://techcommunity.softwareag.com/u/Allen)\
**Post date:** [February 15, 2007, 2:23am UTC](https://techcommunity.softwareag.com/t/problems-installing-entirex-7-2-1-windows-xp-hangs-on-rebo/59795/1 "2007-02-15T02:23:35Z")

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After the installation of EntireX 7.2.1 it asks that I reboot. When I do I see start Windows XP Professional then just a empty blue screen. No desktop no error, no nothing.  
Did anyone ever see this? Is it a compatability problem with other non Software AG software?  
How would you suggest that I debug?

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**Author:** ![Douglas\_Kelly](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/douglas_kelly/32/102_2.png) [@Douglas\_Kelly](https://techcommunity.softwareag.com/u/Douglas_Kelly)\
**Post date:** [February 15, 2007, 9:55am UTC](https://techcommunity.softwareag.com/t/problems-installing-entirex-7-2-1-windows-xp-hangs-on-rebo/59795/2 "2007-02-15T09:55:29Z")

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check your startup Run registry entries for other / conflicting entries:  
HKEY\_LOCAL\_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce  
and  
HKEY\_LOCAL\_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Look for an “ARG\*Inst.log” to see if any errors are noted there. If nothing obvioius pops up, open a Service Request with Software AG support.

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 2:40pm UTC](https://techcommunity.softwareag.com/t/problems-installing-entirex-7-2-1-windows-xp-hangs-on-rebo/59795/3 "2021-04-02T14:40:04Z")

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