# Timeout connecting to Host

**URL:** <https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623>\
**Category:** Forum\
**Tags:** Mainframe-Integration, ApplinX\
**Created:** [March 19, 2018, 8:59pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623 "2018-03-19T20:59:30Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Naira\_Fontes](https://avatars.discourse-cdn.com/v4/letter/n/a8b319/32.png) [@Naira\_Fontes](https://techcommunity.softwareag.com/u/Naira_Fontes)\
**Post date:** [March 19, 2018, 8:59pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/1 "2018-03-19T20:59:30Z")

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Hi all,  
I’ve just installed applinx and applinx server and I cannot connect to the server from Designer. I’m typing user and password (it doesn’t validate the password).  
Error #5002: GXClientBaseObject$GXServerErrorException: Timeout connecting to Host.

Server 9.12, natural 8.3.8

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [March 20, 2018, 8:55am UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/2 "2018-03-20T08:55:14Z")

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Hi Naria

Is this a first-time install or an upgrade?

Are the ApplinX server and the designer running in the same operating system instance? If not, often this problem is caused by firewalls, NAT settings or other net-work issues. If your platform is Windows, you may try to start a command prompt and ping the server and do a “telnet yourserver 2323”. And check with “netstat -an” that port 2323 is being listened to.

I hope this helps.

/Bjarne

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**Author:** ![Naira\_Fontes](https://avatars.discourse-cdn.com/v4/letter/n/a8b319/32.png) [@Naira\_Fontes](https://techcommunity.softwareag.com/u/Naira_Fontes)\
**Post date:** [March 20, 2018, 12:58pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/3 "2018-03-20T12:58:02Z")

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Hi Bjarne,

for now, it’s a first time installation (I’ll bring the exported repository in a second stage).  
Designer is in windows and server in linux. I’ve tested firewall and telnet, but nothing it’s been blocked.  
Now, I’ll try the designer on the same machine, for tests.

Thank you.

Naira

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**Author:** ![Douglas\_Kelly](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/douglas_kelly/32/102_2.png) [@Douglas\_Kelly](https://techcommunity.softwareag.com/u/Douglas_Kelly)\
**Post date:** [March 21, 2018, 6:50am UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/4 "2018-03-21T06:50:48Z")

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are you able to run the ApplinX Administrator tool and connect to the server?

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**Author:** ![Naira\_Fontes](https://avatars.discourse-cdn.com/v4/letter/n/a8b319/32.png) [@Naira\_Fontes](https://techcommunity.softwareag.com/u/Naira_Fontes)\
**Post date:** [March 21, 2018, 12:10pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/5 "2018-03-21T12:10:55Z")

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Hi Mr Kelly,

Yes. The port 22340 is also available.

Thank you.

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**Author:** ![Naira\_Faria](https://avatars.discourse-cdn.com/v4/letter/n/54ee81/32.png) [@Naira\_Faria](https://techcommunity.softwareag.com/u/Naira_Faria)\
**Post date:** [July 18, 2018, 4:26pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/6 "2018-07-18T16:26:58Z")

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Hi all,

just to finish this: Software AG sent me a customized object to solve the situation.  
Thank you all!

regards

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 3:40pm UTC](https://techcommunity.softwareag.com/t/timeout-connecting-to-host/198623/7 "2021-04-02T15:40:20Z")

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