# Unable to install NaturalONE Community Edition on 32-bit machine

**URL:** <https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547>\
**Category:** Forum\
**Tags:** Adabas-Natural, Natural, NaturalONE, Adabas-Natural-Community-Edition, Natural-on-Windows-Unix\
**Created:** [September 1, 2016, 3:37pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547 "2016-09-01T15:37:51Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Vuyo\_Soci](https://avatars.discourse-cdn.com/v4/letter/v/c5a1d2/32.png) [@Vuyo\_Soci](https://techcommunity.softwareag.com/u/Vuyo_Soci)\
**Post date:** [September 1, 2016, 3:37pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/1 "2016-09-01T15:37:51Z")

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Hello Everyone

I’m trying to install NaturalONE Community Edition on my 32-bit machine running Windows 10 but I am unable to. Could it be that you can only install NaturalONE Community Edition on 64-bit machines.

Please offer suggestions about the best course of action. 😢

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**Author:** ![Brian\_Johnson1](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/brian_johnson1/32/163_2.png) [@Brian\_Johnson1](https://techcommunity.softwareag.com/u/Brian_Johnson1)\
**Post date:** [September 2, 2016, 4:55pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/2 "2016-09-02T16:55:20Z")

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Hi Vuyo,

I received your email as well asking the same but I will post my reply here for everyone.

Having a 32-bit OS is likely the problem. This is an excerpt from the documentation for the standard edition v8.3.7 since it is likely the same distribution with limitations put into it:

"NaturalONE supports the following 64-bit operating system platforms:

Microsoft Windows 7  
Microsoft Windows 8  
Microsoft Windows Server 2008 R2  
Microsoft Windows Server 2012  
…etc…"

It does not mention support for any 32-bit OS platform. Also, I do not see Windows 10 listed, so that might be an issue as well but not necessarily so.

It goes on to say:

“For Windows, the runtime components of NaturalONE are always 32-bit applications even on 64-bit platforms.”

Though the software is deployed as a 32-bit application, it seems to require the platform to be a 64-bit OS.

-Brian

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**Author:** ![Vuyo\_Soci](https://avatars.discourse-cdn.com/v4/letter/v/c5a1d2/32.png) [@Vuyo\_Soci](https://techcommunity.softwareag.com/u/Vuyo_Soci)\
**Post date:** [September 8, 2016, 9:05am UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/3 "2016-09-08T09:05:34Z")

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Hi

That’s a shame.

Thank you very very much for your reply.

Greatly appreciated.

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [September 8, 2016, 12:58pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/4 "2016-09-08T12:58:42Z")

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Hello Vuyo and Brian,

Software AG no longer supports 32-Bit operating systems.  
This has been announced on Empower last year, Nov 2015.

[https://empower.softwareag.com/announcements/default.asp](https://empower.softwareag.com/announcements/default.asp)

This is a Software AG wide platform policy.

Kind regards,  
Juergen :: Product Management

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**Author:** ![Karlheinz\_Kronauer](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/karlheinz_kronauer/32/134_2.png) [@Karlheinz\_Kronauer](https://techcommunity.softwareag.com/u/Karlheinz_Kronauer)\
**Post date:** [September 21, 2016, 3:12pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/5 "2016-09-21T15:12:26Z")

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Hi  
Just one more remark. Windows 10 is supported with the releases  
from April 2016,  
best regards Karlheinz

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**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [April 2, 2021, 3:36pm UTC](https://techcommunity.softwareag.com/t/unable-to-install-naturalone-community-edition-on-32-bit-machine/190547/6 "2021-04-02T15:36:53Z")

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