# Web Service error when working with EntireX

**URL:** <https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396>\
**Category:** Forum\
**Tags:** Adabas-Natural, EntireX\
**Created:** [July 22, 2022, 4:01pm UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396 "2022-07-22T16:01:03Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ira](https://avatars.discourse-cdn.com/v4/letter/i/9fc348/32.png) [@Ira](https://techcommunity.softwareag.com/u/Ira)\
**Post date:** [July 22, 2022, 4:01pm UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396/1 "2022-07-22T16:01:03Z")

</div>

#### What product/components do you use and which version/fix level?

EntireX

#### Are you using a free trial or a product with a customer license?

Customer

#### What are trying to achieve? Please describe in detail.

Create a webservice using EntireX using C#

#### Do you get any error messages? Please provide a **full error** message screenshot and log file.

 ![image](https://global.discourse-cdn.com/techcommunity/original/3X/c/3/c353dbaa8badb5656df81d9b036aabccb0ceec6c.png)

#### Have you installed latest fixes for the products

yes

---

<div class="post-metadata">

**Author:** ![Douglas\_Kelly](https://sea1.discourse-cdn.com/techcommunity/user_avatar/techcommunity.softwareag.com/douglas_kelly/32/102_2.png) [@Douglas\_Kelly](https://techcommunity.softwareag.com/u/Douglas_Kelly)\
**Post date:** [July 22, 2022, 4:22pm UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396/2 "2022-07-22T16:22:42Z")

</div>

this is likely an issue with your run time configuration - the .Net modules called are unable to locate the erx.dll. Check Microsoft documentation for how to configure your references to enable the dll to be loaded. This might help: [Dynamic link library (DLL) - Windows Client | Microsoft Learn](https://docs.microsoft.com/en-us/troubleshoot/windows-client/deployment/dynamic-link-library)

---

<div class="post-metadata">

**Author:** ![Ira](https://avatars.discourse-cdn.com/v4/letter/i/9fc348/32.png) [@Ira](https://techcommunity.softwareag.com/u/Ira)\
**Post date:** [July 22, 2022, 6:05pm UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396/3 "2022-07-22T18:05:35Z")

</div>

I have that dll, but it will not allow me to add it to the project as a reference.  
 ![image](https://global.discourse-cdn.com/techcommunity/original/3X/f/b/fb9fbc5a0002036398e50b714d597816d9533c98.png)

---

<div class="post-metadata">

**Author:** ![jmr](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@jmr](https://techcommunity.softwareag.com/u/jmr)\
**Post date:** [July 25, 2022, 7:16am UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396/4 "2022-07-25T07:16:38Z")

</div>

Please contact Software AG’s support for help.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/techcommunity/original/3X/c/d/cd19967bb605d28a72d77eb83a1cae22f3df2eb8.svg) [@system](https://techcommunity.softwareag.com/u/system)\
**Post date:** [October 23, 2022, 7:17am UTC](https://techcommunity.softwareag.com/t/web-service-error-when-working-with-entirex/259396/5 "2022-10-23T07:17:11Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.